Inside Sales Training Quiz

Inside Sales Training Quiz

Please answer the following multiple choice questions:

  1. What is the primary goal of inside sales?
    • Generate leads
    • Qualify leads
    • Close deals
    • Provide customer support
  2. Which of the following is NOT a typical inside sales tool?
    • Customer relationship management (CRM) software
    • Email marketing software
    • Social media management software
    • Sales automation software
  3. What is the importance of building rapport with potential customers?
    • To increase the likelihood of closing a deal
    • To gather information about the customer's needs
    • To establish trust and credibility
    • All of the above
  4. What is the best way to handle objections from potential customers?
    • Argue with the customer
    • Ignore the objection
    • Actively listen to the objection and address it directly
    • Offer a discount to overcome the objection

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